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Trust and Security
at our Virtual Casino
Our Virtual Casino has spent countless development
time on Security and protecting our
player's privacy. Our number one priority
is to provide a complete and safe
gaming experience.
- All our staff have
their backgrounds checked to ensure that our
organization maintains one of the highest standards in
the world for Internet Casinos.
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The Support and Technical team are manned 24 hours a day
7 days a week, ensuring that we are reachable and ready
to assist you when you need us.
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Our Online Customer Information Policy pledges that any
details disclosed by the player will not be sold or
distributed to a third party.
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All confidential information is secured employing a
128-bit key encryption. This encryption length is
immensely difficult to break, therefore offering maximum
security. Our servers are housed in highly secured rooms.
These rooms are under 24-hour surveillance, and are only
accessed by authorized government personnel and licensed
staff members.
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Credit
Card details are encrypted and entered into a separate,
secure server that is not accessible by anyone other
than trusted and bonded key management personnel.
Goldenballs
Virtual Casino fights against fraud
Goldenballs Casino is committed to ongoing fraud detection and prevention. We aim to ensure the integrity of all customer accounts at the same time securing all transactions and payments made to you.
Goldenballs Casino has adopted tight security and strict fraud prevention measures for every transaction. As a player of the Casino you may be required at any time to provide any of the following information:
- a copy of your driver's license
- a copy of each credit card (front and back)
used in the Casino
- a copy of your credit card statement (showing
name, address and credit card #)
- a signed authorization release authorizing
debits on your credit card (Click here to view the Form)
Theses procedures are to ensure that all e-cash
transactions, purchases and cash outs are not
fraudulently transacted.
You must send these documents to Fax Number
1-514-337-9064 or just, by email to support@goldenballscasino.com.
Complete Audit Trail
For your protection, we keep every transaction that you make at our casino on record. You may request a complete audit trail at any time. In addition, all of your financial and credit card information is completely safe as our e-cash system uses the latest encrypted software technology available. This service allows you to be absolutely confident in all your dealings with the casino
All major secure payment methods accepted
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